How it works

Four things happen behind the scenes so you don't have to think about them.

  1. You, holding a phone that shows one clear price before you buy.

    You buy

    Pay with the bank you already use, like Chase, Wells Fargo or Bank of America. You connect it securely, and we never see your bank password.

    You see one honest price before you tap. The fee and the market price are listed separately, so nothing is hidden in the .

  2. A safe place where your money is kept, with a check mark showing it was checked recently.

    Where your money sits

    Your crypto is held by a licensed, regulated custodian, kept separate from Snugo's own money. So even if something happened to us, what's yours stays yours. We check that it's all there often, and you can see when we last checked.

  3. A shield with the Snugo ears, surrounded by three small signs: an alert bell, a check mark and a pause.

    How we keep it safe

    • Kept separate. Your crypto is held by a licensed, regulated custodian, kept apart from Snugo's own money.
    • Checked before you sign. Every send is checked for scams and mistakes first.
    • A pause on big changes. New phone, new recovery details or a big withdrawal? We hold it for 24 hours and tell you along the way.
  4. A friendly support person with a headset and a speech bubble, next to a phone with an arrow showing a way back.

    If something goes wrong

    You reach a real person, fast. And if you lose your phone, you get back in with an identity check, and we pause big changes for 24 hours while we make sure it's you.

How we're different

  • Most apps show a fee and hide a spread. We show both.
  • Most apps leave security to you. We build it in.
  • Most apps make support hard to find. Ours is one tap away.

Crypto prices go up and down. Our protection is about keeping your money yours, not about the price.

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